Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Refund and Return Policy
We value your trust and aim to provide the best possible services. This Refund and Return Policy explains the circumstances under which refunds may be issued for our consultancy services.
1. Services Covered
This policy applies to services provided by abroadin consaltant, including:
Educational counselling sessions.
Application support services.
Course bookings and prospectus requests.
Paid subscription or premium services on our platform.
2. Non-Refundable Services
Please note that certain fees are non-refundable, including:
Registration or consultation fees.
Fees already paid to universities, testing bodies, or third-party partners.
Services already delivered (such as counselling sessions, application submissions, or document reviews).
3. Eligible Refunds
Refunds may be considered if:
You were charged by mistake due to a technical error.
You cancel a service before we begin processing your request.
A service cannot be delivered due to reasons on our side.
In such cases, we will issue a partial or full refund depending on the service status.
4. Refund Process
To request a refund, email us with your full name, contact details, and payment reference.
All refund requests are reviewed within 7–10 business days.
Approved refunds will be issued to your original payment method within 10–15 business days, depending on your bank or payment provider.
5. Returns Policy (Digital/Service-based)
As we provide digital and consultancy services, there are no physical products to return. However, if you are not satisfied with a service, you may contact our support team to discuss possible adjustments, rescheduling, or alternative solutions.
Need help?
Contact us at {email} for questions related to refunds and returns.